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About Us


The CARE (Collaboration, Assessment, Response, Engagement) Team is a multidisciplinary group that addresses and helps at-risk students obtain the needed supports and assistance to be successful at WVU. The CARE Team, through a collaborative and proactive approach is committed to identifying, preventing, assessing, intervening, and reducing threats to the safety and well-being of students and the greater WVU community. 


A small group of committed professionals comprise our multidisciplinary team, including representatives from Academic Affairs, Campus and Community Life, Office of Student Rights and Responsibilities, Carruth Center for Counseling and Psychological Services, University Police Department, and Housing and Residence Life.

  • Carrie Showalter, Assistant Dean of Students, CARE Team Chair, Campus and Community Life
  • Allison Hayes, Advocacy Center Case Manager, Campus and Community Life
  • Katy Spraggins, Advocacy Center Case Manager, Campus and Community Life 
  • Jill Gibson, Director of Student Rights and Responsibilities
  • T. Anne Hawkins, Director of Carruth Center for Counseling and Psychological Services
  • Patricia Cendana, Director of Residence Life, Housing and Residence Life
  • Sherry St. Clair, Chief, University Police Department
  • Stacey Kearns, Program Coordinator, Office of the Provost
  • Freddie McDonald, Director of Center for Learning, Advising and Student Success
  • Madisyn Lee, Case Manager, Title IX
  • Katie Gallagher, Parent Relations Director, President's Office


  • Foster a culture of reporting and caring so that students of concern are identified and provided the appropriate supports and referrals
  • Improve coordination and communication regarding behavioral issues across campus
  • Centralize reporting and referral systems to better identify, assess, manage, track and support WVU students whose behavior causes serious concern
  • Utilize a proactive approach and employ early intervention techniques with at-risk students to prevent escalation of concerns and bridge gaps in services
  • Provide training, resources, and support to WVU community members to better identify and address behaviors of concern
For questions or inquiries, please contact us at

Referral Form

Anyone can report concerning, disruptive, alarming, or threatening behaviors to the CARE Team. Please include all pertinent information pertaining to the student’s behavior of concern, including any documentation that may be relevant.

Make a CARE Referral